Responsible for the personal data: Grupo Miguel Cifre with address at: Carrer de Joan XXIII, 104 – 07470 Port de Pollença, Balearic Islands, Spain, hereinafter VISITING MALLORCA, and whose contact e-mail address is info@visitingmallorca.com.
Data requested on the website and purpose of processing.
- Name, surname and e-mail address in the contact forms: to make any direct contact with VISITING MALLORCA, whether to ask questions, make comments, make suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal details will make it impossible for VISITING MALLORCA to respond to the request.
- Name and email: to be able to comment on the website’s blog.
- Name, surname, address, telephone, e-mail, tax identification number: this information will be requested at the time of payment of the service, for the purpose of processing everything related to the customer.
- Name, telephone number and e-mail address for the newsletter: with the express and voluntary consent of the owner of the data, the website will request the minimum information necessary to send an automated commercial newsletter, which will provide information on advertising, promotions and other information on the services and/or products offered by VISITING MALLORCA.
- E-mail: you will be asked for your e-mail address in order to access the customer area, according to the data provided at the time of registration.
If the user is under 16 years of age, they must have the authorisation of their parents or legal guardians to provide their personal data. VISITING MALLORCA has no way of effectively checking the age of users, and is therefore exempt from any liability if the user does not comply with the above.
VISITING MALLORCA will at all times ensure that the use made of the website, its contents and the processing of the user’s personal data is carried out in the most correct manner. To this end, users may always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of the laws governing the matter, by writing to info@visitingmallorca.com.
At no time shall VISITING MALLORCA share the data it holds with third parties. In the event of doing so in order to fulfil the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.
The links to third parties that may be found on the website have privacy policies that are unrelated to VISITING MALLORCA. Access to these sites shall be the responsibility of the user, and it is their responsibility to be aware of them and their decision to accept them or not.
FORMS
The website has 4 types of forms:
Contact: the user, client or participant may find forms that will facilitate communication with VISITING MALLORCA, to ask questions, make comments, request a quote, book any of the services offered on the website or demand any rights they may have. Failure to provide the minimum necessary personal data will make it impossible for VISITING MALLORCA to respond to the request. This processing shall be considered legitimate as it is part of a pre-contractual diligence. The VISITING MALLORCA website and e-mail server will be the data processors.
Advertising: users, purchasers or participants will be asked to give VISITING MALLORCA their express and voluntary consent to provide VISITING MALLORCA with the minimum data necessary to send advertising and commercial information related to the services and/or products offered by VISITING MALLORCA, to be added to an automated email marketing file managed by the data processor indicated below. The processing of the personal data contained in this section has been done with the consent of the owner of the data.
For comments on the blog: in order to avoid spam, inappropriate messages, and to make a correct follow-up, the user will be asked for their name, email and website to identify them in the comments they wish to make on the blog entries. This data will be visible to other users of the website. If you do not wish the data to be visible to other people, you should contact VISITING MALLORCA at info@visitingmallorca.com. The website server will be in charge of the processing, which will be carried out with the consent of the owner of the data.
To process the service request: users, customers or participants will be asked for their data so that VISITING MALLORCA can process the services requested by the customer. Legitimate processing of personal data due to the contractual relationship that exists with the customer or participant. The data will be stored on the website server.
DATA PROCESSORS
VISITING MALLORCA needs the support of third parties to adequately offer its services and products, with whom it concludes the appropriate confidentiality agreements and verifies compliance with the regulations on personal data protection.
Data supplied to these third parties may not be used for other purposes not authorised by the data subject.
In compliance with the principles of information and transparency, it is made known that these third parties are:
- Google Analytics: Web analytics service, to view statistics on the use of the website, This service is provided by Google LLC, located in Mountain View, California, United States of America, has subscribed to the EU-US Privacy Shield which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information on their privacy policy, please visit: https://policies.google.com/privacy.
In specific cases VISITING MALLORCA may use applications or tools that have not been included or named in this list, as this is a better option that helps to carry out a specific task; if this should happen VISITING MALLORCA will notify its users, clients or participants of this situation, as the case may be.
NEWSLETTER RELATED POLICIES
These policies shall at all times be understood to be complementary to the terms and conditions set out on the website, both being of equal application at the time of a dispute. The privacy and intellectual property policy applied shall be the same as that set out in the terms and conditions of the website.
A newsletter is understood to be the digital bulletin that VISITING MALLORCA produces periodically and sends to its subscribers through an external e-mail service provider, to which the user has subscribed voluntarily.
VISITING MALLORCA is under no obligation to send the newsletter in defined periods of time, so it is completely free to do so whenever it sees fit. Users may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions at the bottom of the newsletter.
The user must not share its content with third parties, as this would violate VISITING MALLORCA’s copyright. The only possible distribution channel is the one managed and/or authorised by VISITING MALLORCA.
VISITING MALLORCA shall not be held responsible for the content of third parties displayed in the newsletter. Any dispute that may arise must be dealt with directly with the person or company mentioned.
All the material displayed in the newsletter is protected by copyright in favour of VISITING MALLORCA, and in the event that it belongs to third parties, it is understood that VISITING MALLORCA has due authorisation to use it as agreed with the author.
DURATION OF TREATMENT
In the case of personal data provided for invoicing and purchase of products or services, they will be stored for the of products or services, they will be stored for the legally applicable period of time by the platform that performs the billing.
In the case of personal data provided for electronic commercial newsletters and blog comments, it will be for as long as the owner of the data wishes to remain on the subscription list, so you can unsubscribe at any time you wish, automatically as indicated in each newsletter, or by writing to info@visitingmallorca.com.
